Home > Random Stuff > You make the decision for me

You make the decision for me

I am a user as much, if not more, than a designer and a indecisive one at that. I have a hard time making a decision over where I’m going for lunch. Now, I’mΒ  not saying that users are just as indecisive as me, but why not make the important decisions for the user instead of making them decide.

At a recent WordCamp, Matt Mullenweg talked about how WordPress has focused on user centered design and that one key thing in designing for the blogger (user) was to take the important decision making away from the user. He gave many examples of when the crew at WordPress had to make touch decisions on what plugins and features to add to the WordPress core or leave as plugins. One being the WYSIWYG, but the decision was made to add the text editor to the core. The decision was made to add it because they felt that the text editor was to important for the user/blogger to have to find and install themselves.

Making tough decisions for the user allows the user to experience and use the website/app more easily. Its the basic, “don’t make me think” mentality. Web users don’t generally spend a lot of time on a site so they won’t have the time to spend on making tough decisions. Plus, users (like me) don’t want to deal with consequences of choosing the wrong option or get ‘buyers remorse’ if they find a better option later. Matt and the WordPress crew choose what text editor would function best for the user and added it, we should do the same. We need to make the choices before hand so that the user is confronted with a painful decision.

Drupal, unlike WordPress, doesn’t make any decisions for the user. It has a really big open source development community which is great, but this kind of large developer base creates a lot of options and a lot of options means that the user needs to make those critical decisions on what modules they will need to set up a simple website. Where WordPress is more user centered, Drupal is more community centered and this can be difficult for a first time user of Drupal to build and set up a simple website. Drupal is a powerful CMS and will, in general, have more options than WordPress so it is somewhat unfair to compare the two, but Drupal itself could make some important decisions for the user to simplify the creation process.

Advertisements
  1. No comments yet.
  1. No trackbacks yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: